We have tried to implement this project in three stages:

1 - WELCOME
Receive people as they are, accepting them in their actual situation, with their good and bad points. We try to give each person a warm welcome.


2 - LISTEN
When people feel free, welcomed and accepted as they are, they begin to open their heart and express their pain, fears, hopes and needs. At this stage we try to understand people¡¯s real needs and hopes and help them become aware of these.


3 - HELP
When the guest becomes conscious of his real situation and asks for help, we are there. We are ready with specialized professionals--as doctors, lawyers, and social workers-- who can help him with his real needs. One problem is, that while we are helping these people, providing them with a variety of services and materials (e.g. food, medicine, clothes), we risk turning them into beggars who depend too much on our center.
To avoid this we employ many counseling services: psychological, spiritual, psychiatric, legal and employment counseling.